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TERMS OF SERVICE
Last updated: 2026-06-18
By placing an order on dolphinnov.com, you agree to these terms.
Who we are
DolphinNov is operated from 1001 S Main St STE 500, Kalispell, MT 59901, United States.
Contact: hello@dolphinnov.com
Products
- Products are described to the best of our ability. Photos are representative; small color variations may occur due to monitor calibration.
- Magnets are hand-finished — small variations between pieces are part of the craft, not defects.
- Stock is limited. We may sell out without notice.
Pricing
- All prices in USD unless otherwise stated.
- The price displayed at checkout is the price you pay.
- We may change prices at any time but never on confirmed orders.
- Promotional discounts (e.g., "Mix 3 magnets, save 20%") apply automatically and cannot be stacked with other automatic discounts or promo codes unless explicitly stated.
Orders
- An order is confirmed when you receive an order confirmation email from us.
- We reserve the right to cancel any order at our discretion (refunded in full). Reasons may include: pricing errors, fraud suspicion, inability to fulfill.
Payment
- Payment processed at checkout via Shopify Payments, PayPal, Apple Pay, Google Pay, Shop Pay, or other accepted methods.
- All payments processed securely by our payment providers. We do not store card details.
Shipping and delivery
See our Shipping Policy.
Returns and refunds
See our Refund Policy.
Intellectual property
- All photos, copy, designs, illustrations, logos, and brand elements on this site are the property of DolphinNov.
- You may not reproduce, distribute, or sell our content or products without written permission.
- Landmark designs are inspired by public-domain monuments. We respect third-party trademarks and will remove any product if a valid trademark or copyright claim is received.
User-generated content
- If you tag us on social media, we may repost your content with credit.
- By tagging us or using our branded hashtags, you grant us a non-exclusive, royalty-free license to use the content for marketing.
- Email hello@dolphinnov.com to request removal of any content featuring you.
Acceptable use
You agree not to:
- Use the site for unlawful purposes
- Attempt to gain unauthorized access to any part of the site
- Resell our products without authorization
- Scrape, copy, or systematically collect content from the site
Limitation of liability
To the maximum extent permitted by law, our total liability to you for any claim is limited to the amount you paid for the product in question. We are not liable for indirect, consequential, incidental, or punitive damages.
Disclaimers
Products are sold "as is" with all warranties limited to those required by applicable consumer law. We make no implied warranties of fitness for a particular purpose beyond decorative use.
Governing law
These terms are governed by the laws of the State of Montana, United States, without regard to its conflict-of-law principles. Any disputes will be resolved in the state or federal courts located in Flathead County, Montana.
Changes to these terms
We may update these terms at any time. The "Last updated" date will reflect the most recent change. Continued use of the site after changes constitutes acceptance.
Contact
For legal, terms, or any other questions:
- Email: hello@dolphinnov.com
- Phone: +1 (217) 803-8347 (Mon–Fri, 9am–5pm Mountain Time)
DolphinNov
1001 S Main St STE 500
Kalispell, MT 59901
United States